Company Description Marriott International, Inc., based in Bethesda, Maryland, USA, operates a global portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. The company’s heritage dates back to 1927, when J. Willard and Alice S. Marriott opened a root beer stand in Washington, D.C.

Marriott

International is an equal prospect employer committed to building a diverse workforce and inclusive culture, and does not discriminate on any basis protected by law. The company maintains community guidelines to ensure that content shared under its brand is lawful, respectful, and appropriate. Applicants are encouraged to follow official application channels and protect themselves from recruiting scams, as Marriott does not accept applications via email or fax and does not request payment during the hiring process.

Role Description The Front Office Trainee internship role is an on-site position located in Navi Mumbai. The trainee will support day-to-day front office operations, including welcoming guests, managing check-in and check-out processes, and handling inquiries at the reception desk.

Responsibilities include answering phone calls professionally, scheduling appointments and reservations,



and coordinating with other hotel departments to provide smooth guest service. The role involves maintaining accurate records, processing basic administrative tasks, and ensuring that front office areas remain organized and presentable. The trainee will learn Marriott standards for guest engagement, service quality, and operational procedures while working under the guidance of experienced front office team members.

Qualifications

- Candidates should possess strong customer service and receptionist duties skills, with a focus on creating a welcoming and efficient front office experience.
- Candidates should possess professional phone etiquette and appointment scheduling skills to manage calls, bookings, and guest requests effectively.
- Candidates should possess clear and courteous communication skills, both verbal and written, to interact confidently with guests and colleagues.
- Candidates should possess basic computer literacy and familiarity with office or reservation systems; hotel operations or hospitality coursework is an advantage.
- Candidates should possess a service-oriented mindset, attention to detail, reliability, and the ability to work in shifts in a fast-paced hotel environment.

📌 Front Office Trainee (Navi Mumbai)
🏢 Marriott International
📍 Navi Mumbai