Specialist, Financial Operations Transformation Analyst - Agentic Process Transformation Rights &

- Royalties Transformation | IC20 | 3-4 years experience Role Focus Primary Platforms Success Measure Domain Advantage Agent creation, workflow automation and process transformation Copilot Studio, Power Automate, M365 ecosystem
- BI/data tools as enabling skills Efficiency gains, cycle-time reduction, accuracy, adoption and controls Rights, royalties, licensing, finance operations and publishing Role Summary We are seeking a high-impact Business Transformation Analyst to help modernise the Rights &
- Royalties operating model through AI-enabled agents, workflow automation, process simplification and measurable efficiency gains. This role is designed for someone who can understand operational pain points quickly, convert them into practical automation opportunities, and deliver adoption-ready solutions that improve speed, quality, control and stakeholder experience. The ideal candidate combines structured business analysis with a maker mindset: able to map processes, define requirements, build low-code /agentic solutions, partner with technology teams, and track outcomes through clear KPIs. Hands-on data capability remains significant, but the emphasis is on using data, AI and automation to transform recurring operational work, not on deep engineering or specialist BI development. Royalties, rights, licensing, finance operations, publishing/media or revenue-share experience will be a strong advantage, particularly where it supports understanding of contracts, statements, payments, deductions, reserves, exceptions, approvals and audit sensitivity. Key Objectives - What Success Looks Like Create practical AI agents and guided automations that reduce manual effort,



improve response quality and accelerate decision-making across Rights &
- Royalties operations. Simplify and standardise recurring workflows such as exception triage, approvals, reconciliations, case routing, notifications, quality checks and reporting packs. Deliver measurable efficiency gains through cycle-time reduction, lower rework, improved SLA performance, better adoption and stronger process controls. Translate ambiguous operational problems into clear requirements, user stories, acceptance criteria and adoption plans. Enable operational leaders with concise, self-serve visibility into risks, bottlenecks, productivity, quality and customer impact. Core Responsibilities 1) Process Transformation &
- Business Analysis Conduct rapid discovery of current-state processes, pain points, root causes, handoffs, control gaps and duplication across Rights, Royalties and related Finance Operations. Design future-state workflows using a transformation lens: Simplify ->
- Standardise ->
- Automate ->
- Augment with AI ->
- Scale. Convert business needs into crisp requirements, user stories, process maps, acceptance criteria and measurable business outcomes. Prioritise opportunities based on effort, impact, control risk, adoption readiness and efficiency potential. Support UAT, adoption, change communication, training aids and post-launch benefit tracking.
- Agent Creation &
- AI-enabled Solutions Help design,



configure and improve business-facing agents using Microsoft Copilot Studio and the Microsoft 365 / Power Platform ecosystem. Translate operational use cases into agent capabilities such as document review support, answer retrieval, exception explanation, guided decisioning, case summarisation and next-best-action recommendations. Define agent knowledge sources, prompts/instructions, guardrails, escalation paths, testing scenarios, success metrics and adoption feedback loops. Partner with technology, governance and business stakeholders to ensure agents are controlled, explainable, secure, measurable and fit for production use. Identify where agents should be combined with workflows, for example where AI reasoning is needed within a structured approval, triage or notification process.
- Workflow Automation &
- Operational Enablement Build or support low-code automations using Power Automate, Copilot Studio workflows and connected Microsoft 365 services. Automate high-volume, rule-led and repeatable activities including validations, approvals, reminders, case routing, exception logging, report refreshes and stakeholder notifications. Design automations with appropriate audit trails, handoffs, fallback logic, approval controls, ownership and maintainability. Work with operations teams to ensure automation is embedded into daily routines rather than remaining as a standalone tool.
- Insights, KPIs &
- Benefit Realisation Define outcome-led KPI frameworks for automation and process transformation, focused on hours saved, cycle time, quality, SLA, adoption, controls and customer impact. Use dashboards and reporting tools to monitor transformation outcomes, bottlenecks, adoption and benefit delivery. Perform practical analysis to identify trends, anomalies and improvement .

📌 Financial Operations Transformation Analyst (Noida)
🏢 Pearson India Education Services
📍 Noida