About The Company

Policybazaar.com is a leading digital insurance marketplace committed to simplifying the process of purchasing insurance policies for consumers across India. Established with the vision of making insurance accessible, transparent, and hassle-free, the company offers a wide range of insurance products including health, life, motor, and travel insurance from top insurers. With a customer-centric approach and innovative technology platform, Policybazaar has revolutionized the insurance buying experience, enabling users to compare policies, understand coverage options, and make informed decisions. The organization prides itself on its dynamic work setting, continuous growth, and dedication to delivering excellent customer service.

About The Role

We are seeking enthusiastic and dedicated Customer Support Executives to join our vibrant team at Policybazaar.com in Gurugram, Haryana. As a Customer Support Specialist, you will serve as the primary point of contact for our customers, addressing their inquiries and resolving issues related to insurance policies.



This role requires excellent communication skills, patience, and a customer-first attitude to ensure high levels of satisfaction and foster trust in our brand. The ideal candidate will be responsible for managing inbound and outbound calls, providing accurate policy information, and ensuring timely resolution of customer concerns. This on-site position offers an excellent opportunity to develop your career in a rapid-paced, innovative environment focused on customer excellence.

Qualifications

The ideal candidate should possess a graduation degree from a recognized university. Freshers as well as experienced professionals are encouraged to apply. Fluency in Tamil and English is mandatory, with strong verbal and written communication skills. Basic proficiency in computers, including MS Office and email applications, is required. Candidates should demonstrate patience, empathy, and problem-solvin

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