Responsibilities:

- Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
- Perform quality checks on current and revised manuscript submissions following checklists and journal policy guidelines
- Follow precise set of workflow protocols and ensure all manuscript requirements are met
- Facilitate manuscript peer review through outreach to editors and reviewers as directed
- Use KGL’s cloud-based technology as a communication and productivity tool
- Proofread and send decision letters and other correspondence to authors, editors, and reviewers • Complete all assigned tasks during scheduled hours and meet productivity expectations
- Be a proficient user of the manuscript management system
- Provide editor, reviewer,



and author technical support related to submission requirements and the submission system
- Provide assistance to newer staff who may shadow experienced colleagues
- Utilize KGL’s cloud-based technology as a communication and productivity tool

Requirements:

- A minimum of 0 -1 year working in the editorial office of a scholarly journal or have transferrable experience
- Proficient use of standard office technology (e.g., Microsoft Office, teleconferencing, and G Suite)
- Excellent oral and written communication skills
- High Integrity, working standards, self starter

📌 Editorial Associate Trainee (Mumbai)
🏢 Knowledgeworks Global
📍 Mumbai