Customer Support Executive (Mumbai)

Customer Support Executive (Mumbai)

16 Aug
|
WNS
|
Mumbai

16 Aug

WNS

Mumbai

GDS &

- Corporate Travel Executive About the Role Key Responsibilities Handle end-to-end travel reservations and ticketing processes. Create and manage PNRs using GDS systems. Perform ticketing, refunds, cancellations, exchanges, and reissues. Handle corporate travel requirements and provide B2B travel support. Manage customer and corporate travel queries efficiently. Ensure accuracy and compliance while processing travel bookings and transactions.

Qualifications Minimum 2+ years of relevant GDS experience.

Experience in ticketing and corporate travel handling. Candidate must be a graduate.

Required Skills Strong hands-on knowledge of GDS is preferred. Strong end-to-end GDS knowledge, including: PNR Creation &

- Booking Ticketing Refunds &
- Cancellations Exchanges &
- Reissues Corporate Travel Handling Prior experience in TMC / B2B Travel Support. Excellent verbal and written communication skills. Willingness to work in a 24x7 shift workplace.

Preferred Skills Candidates with strong exposure to multiple GDS functions and hands-on experience in corporate travel operations will be preferred.

Contact Person: Siddharth Sharma Phone: (phone hidden) Email: [email protected]

📌 Customer Support Executive (Mumbai)
🏢 WNS
📍 Mumbai

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