Tech Mahindra is hiring Customer Support Associates for the TransUnion Nodal Desk (Email Process) in Chandivali, Mumbai.

Roles & Responsibilities

- Handle customer queries and complaints through email.
- Ensure timely and effective resolution of customer concerns.
- Manage and resolve escalations related to CIBIL/credit bureau issues.
- Maintain service quality standards and customer satisfaction.
- Coordinate with internal teams for issue resolution.

Eligibility Criteria

- Graduate in any discipline.
- Minimum 1 year of experience in Banking Customer Service Email Process OR NBFC.
- Excellent written communication skills.
- Experience in handling customer escalations and email support.

Shift Details

- Female Candidates: Any 10-hour shift between 8:00 AM and 8:00 PM.
- Male Candidates:



Any 10-hour shift between 8:00 AM and 11:00 PM.
- 5 days working with 2 rotational week offs.

Salary

- 1 Year Experience: 23,000 in-hand
- 24 Months Experience: 25,000 in-hand
- 37+ Months Experience: 27,000 in-hand

Job Location Chandivali, Mumbai

Perks & Benefits

- Easy Selection Process
- Immediate Joining
- Career Growth Opportunities
- Stable Work Workplace

If you have experience in Banking Email Support and are looking for an immediate opportunity, apply now! Contact person:-

HR ANURAG

(phone hidden)

[email protected]

📌 Customer Support Associate - Email Process | Banking Domain (Goregaon)
🏢 Tech Mahindra
📍 Goregaon