Job Summary

We are seeking a proactive, customer-focused, and target-driven Sales Executive to deliver an exceptional buying experience by understanding customer needs and recommending the most suitable products. The ideal candidate should possess excellent communication, consultative selling, and relationship-building skills, and be able to achieve sales targets while maintaining high customer satisfaction.

Key Responsibilities

- Handle customer inquiries through Phone Calls, WhatsApp, Email, Website, Instagram, LinkedIn, and other digital channels.

- Manage inbound sales inquiries and conduct outbound follow-up calls for abandoned carts and customer callback requests.

- Achieve daily, weekly, and monthly sales targets while maintaining a high level of customer satisfaction.

- Understand customer requirements by identifying their needs and asking relevant product-specific questions before recommending the most suitable solution.

- Recommend products based on the customer's riding style, motorcycle type, travel plans, weather conditions, budget, and intended use case.

- Sell a wide range of motorcycle riding gear and travel accessories, including riding jackets, riding pants, gloves, luggage systems, rainwear, base layers, and riding accessories.

- Provide accurate product and size recommendations based on customer measurements and usage requirements.

- Compare products and explain key features, differences, and benefits to help customers make informed purchasing decisions.

- Address customer queries effectively and guide customers throughout the buying journey to maximise sales conversions.





- Increase revenue through cross-selling, upselling, and recommending suitable alternative products whenever required.

- Create customer orders using Shopify and generate payment links through Razorpay if required.

- Handle customer requests for order modifications, additional product additions, and draft changes by coordinating with the relevant internal teams.

- Maintain accurate customer interactions and sales records using Zoho Desk CRM.

- Coordinate with internal teams for order processing, special requests, and ensuring a smooth customer experience.

Required Skills

- Excellent verbal and written communication skills.

- Strong consultative selling and negotiation skills.

- Customers need analysis and solution-based selling.

- Product recommendation and sales closing techniques.

- Product comparison and objection handling.

- Cross-selling and upselling.

- Relationship building and customer engagement.

- Time management and multitasking.

- Target-oriented mindset with strong problem-solving skills.

Tools & Software

- Zoho Desk (CRM)

- Shopify

- Acefone

- Razorpay

Preferred Skills & Qualifications

- MBA fresher or candidates with proven sales experience of 1–3 years in a relevant industry (B2B/B2C).

- Passion for motorcycles and riding gear will be an added advantage.

- Ability to work in a fast-paced setting and achieve sales targets.

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits

- Leave encashment

- Paid time off

- Provident Fund

Application Question(s)

- Can you speak English Fluently ?

Work Location: In person

📌 Customer Sales Executive (Nashik)
🏢 Viaterra Travel Gear
📍 Nashik