Job Overview

Merloam Estates is looking for a Customer Relationship Executive to handle customer inquiries, generate and follow up on leads, explain real estate projects, and coordinate site visits. The ideal candidate should have good communication skills and a customer-focused approach.

Key Responsibilities

- Make outbound calls to prospective customers and generate interest in real estate projects.
- Understand customer requirements and provide suitable property/project information.
- Explain project details, pricing, amenities, location, and available options to customers.
- Follow up with leads through calls and WhatsApp to maintain customer engagement.
- Schedule and coordinate property site visits with interested customers.
- Maintain accurate lead and customer information in CRM/database.
- Coordinate with the sales team and ensure timely follow-up on potential customers.
- Handle basic customer queries and assist throughout the initial sales process.




- Work towards achieving monthly lead generation, site visit, and conversion targets.
- Build positive relationships with prospective customers and generate referral opportunities.

Requirements

- 0–2 years of experience in Customer Relationship, Inside Sales, Real Estate Sales, or Business Development.
- Freshers with positive communication skills are welcome.
- Excellent verbal communication and interpersonal skills.
- Good follow-up and customer-handling abilities.
- Target-oriented and willing to learn.
- Basic knowledge of MS Office/CRM tools will be an advantage.

Compensation Competitive Salary + Attractive Performance-Based Incentives.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement
- Work from home

Work Location: In person

📌 Customer Relationship Executive (Chennai)
🏢 Merloam Estates
📍 Chennai