Company Description DrSafeHands is a pioneer in sexual health and the testing and treatment of sexually transmitted infections (STIs). The organization offers confidential, judgment-free services, including in-person consultations at select locations and online consultations from anywhere. Applicants can expect to be part of a team that supports lab testing, online medical advice from qualified doctors, and guidance from trained counselors with a focus on privacy and care.

DrSafeHands provides services across India through more than 4,000 sample collection centers in over 100 cities, enabling broad access to sexual health care. The company values professionalism, discretion, and compassionate patient support.

Role Description This is a full-time, on-site Clinic Receptionist role based in Bengaluru.

The Clinic

Receptionist will be responsible for greeting and assisting patients, managing front desk operations, and ensuring a welcoming and respectful setting. Daily tasks include handling appointment scheduling, maintaining patient records, coordinating with medical and counseling staff, and managing check-in and check-out processes. The role also involves answering phone calls and messages, providing basic information about services,



and directing patients to appropriate personnel while maintaining confidentiality.

The Clinic

Receptionist will support smooth clinic operations by monitoring waiting areas, handling basic administrative tasks, and adhering to privacy and safety protocols.

Qualifications

- Candidates should possess skills in Appointment Scheduling and Receptionist Duties to manage the front desk efficiently.
- Candidates should possess skills in Phone Etiquette to handle patient calls and inquiries professionally and respectfully.
- Candidates should possess skills in Medical Terminology and experience in a Medical Office or clinic environment to coordinate effectively with healthcare staff.
- Strong communication and interpersonal skills, with the ability to interact sensitively with patients seeking sexual health services.
- Ability to maintain confidentiality and follow privacy regulations and clinic protocols.
- Basic computer literacy, including use of clinic management or scheduling software.
- Prior experience in a healthcare or customer-facing role is preferred.
- Minimum high school diploma; additional training or certification in healthcare administration or related fields is an advantage.

📌 Clinic Receptionist (Bengaluru)
🏢 DrSafeHands
📍 Bengaluru