Call Center Executive (Hyderabad)

Call Center Executive (Hyderabad)

16 Aug
|
FERNANDEZ FOUNDATION
|
Hyderabad

16 Aug

FERNANDEZ FOUNDATION

Hyderabad

Roles and Responsibilities :

- Handle inbound calls from customers to resolve their queries and concerns in a timely and professional manner.

- Provide accurate information to customers regarding products/services offered by the company.

- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.

- Maintain records of all interactions with customers using CRM software.

Job Requirements :

- 1-5 years of experience in BPO/Call Center workplace.

- Excellent communication skills with ability to handle high-pressure situations.

- Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

📌 Call Center Executive (Hyderabad)
🏢 FERNANDEZ FOUNDATION
📍 Hyderabad

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