Company Description AMET University, located on the scenic shore of the Bay of Bengal near Chennai, is India’s first university dedicated exclusively to maritime education and training. Established in 1993 as a private maritime institute, it has grown from 14 cadets to more than 3,500 students enrolled in a wide range of marine and maritime-related undergraduate and postgraduate programs. AMET offers courses approved by the Directorate General of Shipping and the University Grants Commission, including vocational certificates, diplomas, bachelor’s degrees, and advanced postgraduate qualifications up to doctorates.

Graduates from its specialized schools in marine engineering, nautical science, electrical and offshore engineering, naval architecture, and business occupy key positions in industries worldwide. The university maintains strong quality assurance practices and international certification, supporting students in gaining a competitive edge for global employment and further academic pursuits.

Role Description The Caller will be responsible for making outbound and receiving inbound calls to prospective students, parents, and other stakeholders to share information about AMET University’s programs, admission procedures, and campus facilities. Daily activities include answering queries, explaining course details, documenting call outcomes,



maintaining accurate records in internal systems, and following up on leads to support admissions and enrollment targets. The role also involves coordinating with the admissions and marketing teams, scheduling appointments or campus visits, and providing courteous, clear communication that reflects the university’s values.

This is a full-time, on-site role based at AMET University in Chennai.

Qualifications

Strong verbal communication and active listening skills to handle high volumes of calls and provide clear, professional information.

Customer service and relationship-building skills to engage courteously with prospective students, parents/families, and internal teams.

Proficiency in Tamil is essential; proficiency in English is an added advantage.

- Basic computer proficiency, including data entry, use of call logs or CRM tools, and familiarity with email and office applications.
- Strong organizational and time-management skills to manage call lists, follow-ups, and daily reporting accurately and on schedule.
- Ability to work in office in Chennai, collaborate effectively within a team, and adapt to structured processes and performance targets.
- Prior experience in calling, admissions support, telemarketing, or student counselling is an advantage.
- Minimum educational qualification: Bachelor’s Degree.

📌 Caller (Chennai)
🏢 Amet University Chennai
📍 Chennai