Role Snapshot
Position Title: Field Break-Fix Engineer
Specialisation: Server Hardware Break-Fix (Dell, HP/HPE, Lenovo/IBM)
Locations: Mumbai (World Trade Centre area), East Mumbai, Mahape, Navi Mumbai, Goregaon) and Bengaluru (Sarjapur / Marathahalli / Outer Ring Road)
Engagement: Full-time, via Employer of Record (EOR)
Experience: Minimum 3 years hands-on server hardware break-fix
Salary Band: INR 7 to 9 lakh per annum (experience-based, negotiable)
Probation: 3 months, on full salary
Shift Pattern: Rotating shifts, 10:00 to 22:00, 10 hours per day, 4 days on / 3 days off (including weekends)
Standby: Rotating weekly standby (Mon to Sun); overtime claimable when activated
Allowance: Standby allowance equal to 1 hour of base pay per day
Perks: Per India statutory guidelines

Role Overview
On behalf of our client, an established international IT infrastructure services company,



we are seeking a hands-on Field Break-Fix Engineer for on-site roles at their data centre operations in Mumbai to diagnose and physically repair enterprise server hardware on-site at client data centres. This is a dedicated break-fix role, not a data centre operations or monitoring role.
The right person is a genuine hardware fixer, someone who personally identifies faulty components and replaces them, in the style of a Dell, HP/HPE, or Lenovo field service engineer. Candidates whose experience is primarily data centre operations, monitoring, ticketing, or logging warranty calls with the OEM are not suitable. We need engineers who do the physical break-fix themselves.

Ideal candidates come from a System Integrator (SI) or an Authorised Service Provider (ASP) for Dell, HP/HPE, or Lenovo, where the day-to-day work is full hands-on break-fix: diagnosing and replacing faulty server parts across many machines and sites.

What This Role Is (and Is Not)
This role IS
Hands-on physical repair of enterprise servers, diagnosing faults and replacing failed components.
Field service / break-fix engine

📌 FIELD BREAK-FIX ENGINEER, MUMBAI | HP/HPE, Lenovo/IBM, Dell, Data Centre Technical Operations
🏢 Why So Digital
📍 Mumbai