Job Description: Manager / Lead – Outbound Sales (Telesales)
Company: Docterz Health-Tech Labs
Preferred: Candidates based in Mumbai only.
Employment Type: Full-time, Work from Office
Reporting to: Founder / Growth Leadership
About Docterz
Docterz is a doctor-founded healthcare technology company helping doctors, clinics and hospitals digitise and improve their day-to-day operations.
Our platform includes EMR, appointment and queue management, billing, pharmacy, patient engagement, WhatsApp automation, analytics, multi-location management and other practice-management solutions.
As Docterz enters its next phase of growth, we are building multiple independent customer-acquisition channels. Outbound telesales will be one of these key growth engines.
Role Overview
We are looking for a highly execution-oriented Manager / Lead – Outbound Sales to build Docterz’s outbound doctor-acquisition engine from the ground up.
Unlike our inbound and digital sales teams, this team will not depend on leads generated through advertising.
The mandate is to systematically identify relevant doctors and healthcare organisations, reach them through outbound calling, create interest in Docterz, generate qualified demonstrations and convert these opportunities into paying customers.
This is a builder role, not simply a telesales supervisory position.
The successful candidate will initially work with a small team, establish the outbound playbook, prove the economics of the channel and then scale the team based on results.
Primary Mandate
Build a predictable acquisition engine:
Doctor Database → Contact → Meaningful Conversation → Qualified Prospect → Demo → Follow-up → Sale → Collection
The objective is to determine which specialties, geographies, messaging and calling strategies produce the highest-quality customers at sustainable acquisition costs.
Key Responsibilities
1. Build the Outbound Sales Engine
* Establish the outbound telesales process from scratch.
* Define daily calling a