Guest Service Associate (Bengaluru)

Guest Service Associate (Bengaluru)

16 Aug
|
Marriott
|
Bengaluru

16 Aug

Marriott

Bengaluru

POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions, and prepare and present checks to group contacts
for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for
service. Ensure proper centerpieces are displayed on every table. Inspect the
cleanliness and presentation of all china, glass, and silver prior to use. Check
in with guests to ensure satisfaction. Set tables according to type of event and
service standards. Communicate additional meal requirements, allergies, dietary
needs, and special requests to the kitchen. Maintain cleanliness of work areas
throughout the day.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards.



Speak with others using clear and professional language, and answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 25 pounds without assistance. Stand, sit,
or walk for an extended period of time. Perform other reasonable job duties as
requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal prospect
employer, welcoming all and providing a

📌 Guest Service Associate (Bengaluru)
🏢 Marriott
📍 Bengaluru

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