1. Primary Roles &
- Core ResponsibilitiesA. Lead Management &
- Client Engagement

- First Response: Contact new leads promptly (via phone, WhatsApp, or email) coming from property portals, social media ads, or website forms.

- Lead Qualification: Assess the buyer’s budget, preferred location, property type (e.g., 2 BHK vs 3 BHK), purchase timeline, and financing needs.

- Property Information Sharing: Send brochures, floor plans, pricing sheets, and virtual tour videos to interested prospects.

- Continuous Interaction: Maintain warm, regular communication with potential buyers, answering initial questions and keeping the property top-of-mind.

B.

Site Visit

Coordination &

- Logistics

- Scheduling: Fix convenient date and time slots for prospective clients to visit the project or property site.

- Confirmation &
- Reminders:

Send route maps, site location pins, and visit confirmation messages to clients ahead of time.

- Sales Handover: Assign an on-site Field Sales Executive or Relationship Manager to receive the client upon arrival, sharing the client's preferences with them beforehand.

- Logistics Support: Coordinate transportation or cab pick-ups for VIP clients if the company offers site-visit assistance.

C. Post-Visit Follow-Up &

- CRM Management

- Feedback Collection: Contact the client after the visit to gather their feedback, gauge their interest level, and address any immediate concerns.

- CRM Operations: Log every call, status update, visit date,



and client note into the CRM system (e.g., Salesforce, HubSpot, Sell.Do).

- Pipeline Tracking: Flag high-intent ("hot") leads for senior sales managers to step in for deal negotiation and closing.

D. Administrative &

- Sales Support

- Sales Reporting: Prepare weekly or monthly reports on total leads received, site visits scheduled, visits completed, and lead-to-visit conversion rates.

- Inventory Tracking: Stay updated on current unit availability, ongoing discounts, payment plans, and promotional offers.

- Team Alignment: Serve as the central communication channel between marketing teams (who generate leads) and field sales teams (who close deals).

1. Key Performance Indicators (KPIs)

A Business Coordinator in this role is typically evaluated on:

- Lead Response Time: How quickly current leads are contacted after submitting an inquiry.

- Site Visit Conversion Rate: Percentage of qualified leads successfully converted into completed site visits.

- Visit Attendance Rate: Percentage of scheduled site visits where the customer actually shows up.

- CRM Accuracy: Maintaining complete and updated records for all assigned leads.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement

Education

- Master's (Preferred)

Experience

- bussiness coordinator: 3 years (Required)

Language

- Tamil (Required)

Work Location: In person

📌 Business Coordinator (Sundarapuram)
🏢 kyra group
📍 Sundarapuram