16 Aug
|
Secunderabad Club
|
Hyderabad
16 Aug
Secunderabad Club
Hyderabad
Age : Age range could be - between 25 - 55 years also. Does not need any specialised qualifications. Can be trained in-house)
Work Days / Hours : Monday to Saturday / 10:00 AM - 6:00 PM
Experience: 3 to 5 years Minimum of 3 to 5 years in an office environment / desk role. Prior work experience in the hospitality sector or customer service related roles would be an added advantage
Essential skills required for the role : - Basic communication (English, Hindi, Telugu - spoken & written) - Computer skills (working knowledge of essential common use MS Office programs - Excel, Word, Emails etc)
Basic Duties
- Attend to enquiries (from members in person, over phone or email)
- Maintain up-to-date information (regarding availability of venues, menus, rules, regulations, vendors, packages & rates etc. Prepare periodic reports & maintain records)
- Follow & ensure compliance of established booking procedures, policies & rules of the club
- Ensure prompt communication & confirmations between all related departments of the club (kitchen / bakery, F&B; service, accounts, maintenance, external vendors etc)
Key Responsibilities
- Receive and attend to Club members for banquet booking enquiries in a courteous and professional manner.
- Explain banquet halls, available facilities, packages, tariffs, Club rules, and booking procedures to members.
- Verify the membership details and eligibility before confirming any banquet booking.
- Process banquet reservations accurately and issue booking confirmations.
- Maintain the banquet booking register/software with complete and accurate details.
- Collect booking advances and other applicable charges from members as per the Club's approved tariff.
- Issue official computerized/manual receipts for all payments received.
- Ensure all cash, cheque, card, and online payment details are recorded accurately.
- Deposit all cash and other collections with the Accounts Department on the same day or as per the Club's financial policy, along with supporting documents.
- Coordinate with the Accounts Department for reconciliation of collections and booking records.
- Coordinate with Banquets, Kitchen, Housekeeping, Engineering, Security, and other departments to ensure smooth execution of events.
- Prepare daily, weekly, and monthly banquet booking and collection reports.
- Follow up with members regarding balance payments and required event details.
- Inform members about Club rules, cancellation policies, security deposits, and payment terms.
- Handle booking modifications, cancellations, and refunds only with proper approvals.
- Maintain confidentiality of member information and Club financial records.
- Attend member queries and complaints promptly and escalate unresolved issues to the Banquets Manager.
- Ensure proper filing of all banquet-related documents for future reference and audit.
- Perform any other duties assigned by the Management from time to time.
Interested candidates please send your resumes to below mail Id’s
[email protected]
[email protected]
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks
- Flexible schedule
- Food provided
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Application Question(s):
- How many years of experience as a Banquets sales executive
- Our Budget is maximum 30000 based on your exeperience & Skills
- Are you available for face to face interview
- There is no targets for Banquets booking just explain the availabilty in our club
- Will you join immediately
Work Location: In person
📌 Banquet Sales Executive (Hyderabad)
🏢 Secunderabad Club
📍 Hyderabad