Description

Roles & responsibilities The candidate should have prior proven experience in operational excellence, Ability to support resource management queries through skill searches on the tool & stakeholder connect. (S)/he should have proven stakeholder management and influencing skills in a global work environment.

Contribute to structuring, planning and execution of workflow and schedules, effective time utilization, delivery of the project deliverables, escalation management.

Contribute to strategic objectives, provide thought leadership by researching trends and implementing industry best practices to take KGDC up the value chain

Understanding of audit terms and concepts to align employee skillset to engagement staffing needs.

Continuously engage with stakeholders and Operations team to understand their needs and define policy, procedures, or systems accordingly

Excellent problem-solving skills

Attention to detail and quality conscious

Proactive problem solver

Organizing skills, ability to prioritize The dynamic workplace at GDC would require the person to exercise creativity in the design, development, or improvement of existing processes and driving management of change.

Responsibilities

Roles & responsibilities The candidate should have prior proven experience in operational excellence, Ability to support resource management queries through skill searches on the tool & stakeholder connect. (S)/he should have proven stakeholder management and influencing skills in a global work environment.

Contribute to structuring, planning and execution of workflow and schedules, effective time utilization, delivery of the project deliverables, escalation management.

Contribute to strategic objectives,



provide thought leadership by researching trends and implementing industry best practices to take KGDC up the value chain

Understanding of audit terms and concepts to align employee skillset to engagement staffing needs.

Continuously engage with stakeholders and Operations team to understand their needs and define policy, procedures, or systems accordingly

Excellent problem-solving skills

Attention to detail and quality conscious

Proactive problem solver

Organizing skills, ability to prioritize The dynamic setting at GDC would require the person to exercise creativity in the design, development, or improvement of existing processes and driving management of change.

Mandatory technical & functional skills

MS Office Suite

Knowledge on the RM tools – Certinia will be an added advantage

Collaboration Skills/Stakeholder Management

Problem Solving

People Management

Project management skills

Qualifications

This role is for you if you have the below

Educational qualifications

BBA,MBA, M.com with 1+ years in operations

.

Work experience

Use of Tools to update schedules, reconcile booking requests, update absence, terminations and create placeholders for new employees

Strong understanding of key metrics within WFM

Analytical mind-set having keen observational qualities and an eye for detail

Strong executive presence and articulation skills required to influence business leaders and stakeholders

Ability to drive change through strong collaborative skills and ability to work seamlessly with cross-functional teams.

Strong relationship building skills in a global matrix work environment

Ability to manage multiple priorities concurrently and meet deadlines with minimal direction

📌 Associate 1 - RMT (Bengaluru)
🏢 BSR u0026
📍 Bengaluru