KEY RESPONSIBILITIES

Drive Consumptions:

- Preparing monthly Trading Density (TD) report for brands, category performance.

- Analysing the TD report closely with brands and obtaining insights on “What worked and What did not”.

- Category performance should be track for growth within the brand, within the category and of the unit over the period.

- Business Review Meetings (BRMs) with brand personnel including store, area/regional team in coordination with mall marketing and leasing teams to achieve budgeted sales numbers.

- Circulating and following up on BRM minutes of meeting to ensure tracking and closure on actionable points within the agreed timelines.

Competition Mapping and Analysis:

- Tracking and analysing competition/stand-alone brand vis-à-vis Inorbit store performance.

- Comparing store look and feel, stock availability, staff involvement and store practises between competition mall/standalone to identify gaps ensuring corrective actions are taken within the agreed timelines.

Retail Store Audit

Business aspect:

- Store footfall, its growth & trends, Store/Mall footfall and conversion ratio and compare with similar category and zone ratio.

- Stock turnover ratio: Sales to total value of stock and compare with category average. Freshness of stock.

- Average bill value and its comparison with the category average.

- Online and offline sale.

Customer Experience aspect:

- Store hygiene & cleanliness. Airconditioning & Lighting.





- Merchandize presentation, stacking and ease of browsing.

- Trial room management.

- Average billing time per customer.

- Customers feedback mechanism and grievance handling.

- Approachable, Presentable and trained staff.

- Fire safety related measures.

Retailer Engagement

- Conducting Retail Awards on an annual basis to reward the Mall’s best retailers in terms of sales, operations, marketing co-ordination and safety.

- Planning felicitation and celebration for stores crossing different milestones such as highest ever sales, number 1 in the country etc.

- Ensuring retailer participation/engagement in Mall activities throughout the year such as Seasonal Décor, Women’s Day, Republic Day and events of the kind for continuous visibility and awareness.

Reports – Weekly/Monthly

- Preparation of the below reports as per deadlines:

- TD Report with analysis (Top/Bottom performers, RRR% etc)

- Weekly Marketing Report – Sales Figures

- MMR Reports

- Monthly Competition Data

- DRM Reports

- Occupancy Report – as and when needed.

KEY SKILLS

- Communication & negotiation Skills

- Retail Store Business Acumen

- Analytical Skills

- Coordination Skills (PR Skills)

- Microsoft Excel & PPT

- Advanced Excel

- Microsoft PowerPoint

- Retail Jargons/Standard performance measurement metrics.

- Retail Store operation basics.

📌 Assistant Manager - Retail Relations (Bengaluru)
🏢 K Raheja Corp
📍 Bengaluru