Job Requirements

Role & responsibilities

- Achieve and consistently exceed monthly collections targets.
- Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts.
- Handle cancellation retention processes and encourage advance collections to reduce payment delays.
- Generate and dispatch demand notices and payment reminders to customers for timely collections.
- Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps.

Work Experience

Skills Required:

- Advanced Communication
- Customer Orientation
- Relationship Building
- Interdepartmental Coordination

Benefits

Benefits:

Office Perks

- Office cab/shuttle
- Cafeteria
- Office gym





Professional Support & Learning

- Job and soft‑skill training
- Professional degree assistance
- Sponsorship for education
- Rewards and recognition
- Course reimbursements

Financial Benefits

- Mobile bill reimbursements
- Performance bonus
- Relocation assistance
- Car lease
- Loyalty discount
- Employee referral program

Health & Insurance

- Health insurance
- Life insurance

Leave Entitlements

- Annual leave
- Maternity leave

*Pls note some perks are grade specific and may not be applicable to your grade.

📌 Assistant Manager - CRM Operations (Mumbai)
🏢 Kalpataru
📍 Mumbai