What is Findem:

Findem is the only talent data platform that combines 3D data with AI. It automates and consolidates top-of-funnel activities across your entire talent ecosystem, bringing together sourcing, CRM, and analytics into one place. Only 3D data connects people and company data over time - making an individual’s entire career instantly accessible in a single click, removing the guesswork, and unlocking insights about the market and your competition no one else can. Powered by 3D data, Findem’s automated workflows across the talent lifecycle are the ultimate competitive advantage. Enabling talent teams to deliver continuous pipelines of top, diverse candidates while creating better talent experiences, Findem transforms the way companies plan, hire, and manage talent. Learn more at www.findem.ai

About The Role

We are seeking an experienced Contract IT Support Engineer to support and scale our global IT operations. In this role, you’ll partner closely with the IT Manager to deliver reliable end-user support, manage devices and systems,



and help advance security and compliance initiatives across the organization. This is a hands-on role supporting employees across time zones during US business hours. You’ll play a key role in onboarding and offboarding, application and device management, and maintaining a secure, compliant IT workplace in a fast-growing SaaS company

What You Will Do

End-User Technical Support Provide Level 1 & Level 2 support for macOS, Windows, applications, network, VPN, and SSO
Troubleshoot and resolve technical issues for users across multiple regions and time zones
Manage and resolve IT tickets with defined SLAs
Onboarding & Offboarding Configure and provision laptops and devices using MDM tools
Create, modify and deactivate user accounts across business applications
Ensure timely access, equipment delivery, and smooth employee transitions.

Device & Asset Management

Maintain accurate device inventory and asset tracking records. Co

📌 Contract IT Support Engineer (Bengaluru)
🏢 Findem
📍 Bengaluru