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Your day at NTT DATA
We are seeking a highly skilled ServiceNow Solution Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. In this role, you will serve as the primary technical authority for the ServiceNow platform—transforming business requirements into scalable, secure, and high-performing designs.
You will work closely with stakeholders, product owners, developers, and business leaders to architect creative solutions that maximize the value of the ServiceNow ecosystem.
Key Responsibilities
Solution Architecture & Design
· Lead end-to-end architecture for ServiceNow implementations across ITSM, ITOM, HRSD, SPM, or other modules.
Translate business needs into robust, scalable,



and maintainable ServiceNow designs.
Develop high-level and detailed architecture documentation, including data models, integrations, and workflow diagrams.
Platform Governance & Standards
· Define and enforce ServiceNow development standards, best practices, and governance models.
Drive platform roadmap, ensuring alignment with business strategy and ServiceNow product releases.
Evaluate new ServiceNow features and advise on adoption strategy.
Project Delivery
· Serve as the technical lead on major ServiceNow projects and enhancements.
Collaborate with cross-functional teams to ensure successful project delivery.
Provide technical guidance to developers, analysts, and administrators.
Integration & Automation
· Design and oversee integrations between ServiceNow and third‑party systems (REST, SOAP, MID servers, etc.).
Leverage ServiceNow Flow Designer, IntegrationHub, and automation frameworks to streamline business o

📌 Principal Systems Design (Bengaluru)
🏢 NTT
📍 Bengaluru