Company:
Marsh
Description:
MMA-Insurance Operations
Location: Pune-Business Bay
Sr Specialist – Insurance Services (Grade C2)
We’re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role
We will count on you to:
Process and self-Management:
Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
Adheres to Company policies and is in compliance at all times.
Maintains performance standards.
Updates reports based on predefined templates on a regular basis to ensure accurate entry
Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
Completing all training related activities when assigned




Strong attention to detail and proven experience in document comparison and policy verification.
Good understanding of Employee Benefit policy documents (Summary of Benefit & Coverages, Schedule of Benefits, Plan documents, etc)
Knowledge of Benefit plan terms, eligibility rules, and basic regulatory requirements.
Exhibits exceptional attention to detail, robust analytical skills, creativity, intellectual curiosity, effective communication abilities, and excellent time management
Cognizant of completing all assigned activities within the stipulated time
Ensuring all production targets are met in training & BAU
Ensuring all Quality targets are met in training & BAU
Communicate status of work, any issues with team managers and manager on time
Schedule adherence is a must
No unplanned leaves
Compliance, Regulatory and Procedural Responsibilities
Ensure that all statutory regulations and company procedures are followed to protect c

📌 Sr Specialist (Pune)
🏢 Marsh Mclennan
📍 Pune