• Work closely with end users in People Operations, Client Services, Delivery, and Finance to gather requirements, understand business/system needs, and create workable user stories
• Manage user stories in Jira and drive priorities for agile execution
• Translate business requirements for development team and identify any potential impacts to existing functionality
• Assist QA team with creating comprehensive test case scenarios
• Participate in agile ceremonies, including scrum calls, sprint planning and retrospectives
• Partner with users and development team on support ticket review and resolution
• Maintain open and proactive communication with the users on the pending requirements.
• Conduct User Acceptance Testing (UAT), and coordinate execution and signoff
• Create and maintain user training materials and prepare release notes




• Conduct product training for new users and demo new features
• Collaborate with product manager on roadmap planning and prioritization
• Strengthen process discipline using appropriate performance metrics
• Perform other duties as assigned
Required Knowledge, Skills, and Experience:
• GED with 5+ years of experience or equivalent combination of education and experience required
• Experience with HRIS (Workday, ADP, etc.)
• Excellent verbal and written communication skills (in-person, via phone/video calls, instant messaging, etc.)
• Solid analytical skills and attention to detail
• Ability to multi-task and prioritize in a fast-paced work environment
• Should be comfortable to work in EST shifts

📌 Business Analyst (Secunderabad)
🏢 SPECTRAFORCE
📍 Secunderabad