This is a senior operational leadership role responsible for the day-to-day running of Voltaris's India-based operations hub. You will manage our inside sales closers, operations and admin coordinators, technology stack, and compliance workflows — ensuring seamless delivery from lead to post-installation handover.

You will be the primary point of contact between the Vadodara team and the Melbourne director, and will be expected to operate with a high degree of autonomy, ownership, and initiative. This role is ideal for a hands-on leader who thrives in a fast-paced, growth-stage workplace and has experience managing remote sales or BPO operations serving international markets.

Key Responsibilities

1. Sales Operations Management
- Oversee a team of inside sales closers working Australian residential solar leads
- Monitor daily call activity, lead pipeline, conversion rates, and KPIs via CRM (HubSpot)
- Run daily and weekly team huddles, performance reviews, and coaching sessions
- Manage shift rosters aligned to Australian business hours (AEST/AEDT)




- Work with the Melbourne director to refine scripts, objection-handling, and closing techniques
- Implement and track commission structures and bonus payouts for closers

2. Business Operations & Administration
- Oversee admin coordinators handling job bookings, customer follow-ups, and post-sale documentation
- Ensure compliance with Solar Victoria, NETCC, and CEC documentation requirements
- Maintain and improve SOPs for all operational workflows

3. Technology & Systems
- Administer and optimise HubSpot CRM including pipelines, automations, and reporting dashboards
- Manage VoIP telephony platform (3CX / VoIPLine / Aircall) and ensure call quality and uptime
- Coordinate with IT and vendors for system integrations and troubleshooting
- Maintain data integrity, reporting accuracy, and team compliance with CRM entry standards

4. People Management & Culture
- Recruit, onboard, and train new inside sales and admin st

📌 Operations Manager (Vadodara)
🏢 Voltaris Energy
📍 Vadodara