About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us
This role requires someone who can design robust platform architecture, guide engineering teams, solve complex technical problems, and ensure systems are built for scale, reliability, and performance.
Key Responsibilities:
- Design and architect scalable, secure,
and high-performance backend systems for Netomi’s core platform.- Lead technical design discussions and define architecture best practices across engineering teams.
- Work extensively with Java, Spring Boot, MySQL, Redis, AWS, Docker, and ECS.
- Own performance tuning, database optimization, caching strategies, and distributed system design.
- Collaborate with product managers, engineering leaders, DevOps, and QA teams to deliver reliable platform capabilities.
- Review code, mentor senior engineers, and drive engineering excellence.
- Ensure platform components are resilient, observable, maintainable, and production-ready.
- Make architectural decisions around microservices, APIs, cloud infrastructure, scalability, and deployment patterns.
- Identify technical risks and proactively propose solutions.
Required Skills and Experience:
- 8+ years of software engineering experience, with solid backend/platform engineering exposure.
- Strong expertise in Java and Spring Boot.
- Deep experience with MySQL, including schema design, indexing
📌 Software Architect (India)
🏢 Netomi
📍 India