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- Experience and knowledge of M365 Intune Patch Management Administration, Mobile Device Management, Deployment, and Distribution, Application Packages Deployment, Windows Autopilot, etc.,
- Should have good experience in troubleshooting issues of M365, MDM Issues, Intune, AD, AD Connect Sync, Scripting (PowerShell), Batch File, Migration / Upgradation,
- Escalate and co-ordinate with Vendors for issue resolution
- Working Knowledge of various MDM & various Patch Management Tools like WSUS, SCCM, Intune, Patch Manager, UEM (Manager Engine), etc.,
- Troubleshooting and support, Intune, SCCM, Desktop Images, Virtual Images, Windows Autopilot
- Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version




- Remote Support and assisting users via calls and MS teams
- Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools
- Intune Windows packages creation, testing & deployments
- Liaise with vendors and other IT personal/Customer for problem resolution
- L2 Desktop Support and Remote Support for end-users
- Knowledge of handling Helpdesk Ticketing Systems
- Maintaining IT documentation, Audit Queries, Hardening
- VAPT Fix, Security & Compliance
- SLA adherence for patch management
- Compliance reporting on patching
- Manage and deploy patches and updates to Windows systems across the organization
- Monitor and assess the impact of patches on system performance.

Ensure compliance with organizational and regulatory security standards
- Collaborate with other IT teams to schedule and coordinate patch deployments.
- Resolve issues arising from patch deployments and update failu

📌 Assistant Manager (Pune)
🏢 Tata Communications
📍 Pune