Sr Manager, Global Technical Communications (Mumbai)

Sr Manager, Global Technical Communications (Mumbai)

16 Aug
|
Gilbarco Veeder-Root
|
Mumbai

16 Aug

Gilbarco Veeder-Root

Mumbai

Direct Product Documentation Resources for GVR, IBGVR, and ALT Fuels Products
- Manage global teams located in India, US, Israel and Germany
- Drive roadmap to bring expertise in the latest technologies to enable document creation, workflow management, document storage, publishing, and translation
- Drive simplification and standardization globally across the function
- Deliver technical writing and editing for computer based systems, software, and hardware
- Determine effective structure and layout for highly complex documentation
- Conduct research and liaising with technical staff to ensure accurate interpretation of complex data, drawings, and specifications
- Ensure appropriate technical content and terminology review occurs and provisions are made for the incorporation of updates and revisions
- Deliver technical publication needs for projects and business on time with quality
- Drive efficiency and skills development across the global teams
- Provide support for production & service manual needs
- Collaborate with engineering,



product management and service team to drive product needs
- Own and drive talent management for reports to ensure career development and succession planning
- Interact with GVR's change tracking process
- Manage global resource allocation for the current and upcoming pipeline of work from across the different business units

III. Additional Responsibilities

Creation of courses/product trainings for customers in HGM (High-growth Markets)
- Identify the customer requirements for creating web-based training
- Work with the team to develop a storyboard for the required courses using instructional design principles
- Collaborate with the customer training teams for developing the content
- Support the team for course creation, cross-functional team reviews, and course deployment on SABA
- Drive simplification and standardization of processes
- Tool knowledge: Adobe Captivate, Articulate Storyline, Text to speech converters

Manage the user

📌 Sr Manager, Global Technical Communications (Mumbai)
🏢 Gilbarco Veeder-Root
📍 Mumbai

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