Customer Relationship Executive (Lucknow)

Customer Relationship Executive (Lucknow)

16 Aug
|
Prime Trade
|
Lucknow

16 Aug

Prime Trade

Lucknow

Core Responsibilities
- Client Relationship Management: Serving as the dedicated contact to build rapport, trust, and long-term partnerships.
- Business Development: Proactively identifying new sales opportunities and expanding the wallet share of existing clients.
- Needs Analysis: Understanding client goals and providing customized solutions or advice.
- Issue Resolution: Promptly addressing and resolving client complaints to ensure high satisfaction rates.
- Strategic Collaboration: Liaising with internal sales, marketing, and product teams to meet client expectations and company goals.
- Performance Monitoring: Analyzing account performance, preparing reports, and tracking revenue targets.

Key Requirements & Skills
- Education: Bachelor’s degree in Business, Management, Marketing, or a related field.




- Experience: Proven experience in client-facing roles, customer service, or account management.
- Skills: Excellent communication, negotiation, and interpersonal skills.
- Technical Skills: Proficiency in CRM software and MS Office.
- Competencies: Solid conflict resolution, problem-solving, and analytical skills.

Pay: ₹12,000.00 - ₹50,000.00 per month

Benefits:
- Paid sick time

Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Education:
- Bachelor's (preferred)

Work Location: In person

📌 Customer Relationship Executive (Lucknow)
🏢 Prime Trade
📍 Lucknow

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