Key Responsibilities1. Store Operations Management
- Oversee day-to-day store operations and ensure smooth functioning.
- Ensure compliance with company policies, procedures, and operational standards.
- Maintain store appearance, cleanliness, and visual merchandising standards.
- Monitor store expenses and optimize operational efficiency.

2. Sales & Revenue Growth
- Achieve monthly, quarterly, and annual sales targets.
- Develop and implement sales strategies to maximize revenue.
- Analyze sales reports and identify opportunities for growth.
- Drive upselling and cross-selling initiatives.

3. Customer Service Excellence
- Ensure exceptional customer experience at all times.
- Handle customer inquiries, complaints, and escalations professionally.
- Build strong customer relationships to increase loyalty and repeat business.
- Monitor customer feedback and implement improvement actions.

4. Team Leadership & Development
- Recruit, train, and mentor store staff.
- Conduct performance reviews and provide regular coaching.
- Prepare staff schedules and manage attendance.




- Foster a positive, motivated, and high-performing work setting.

5. Inventory & Stock Management
- Monitor stock levels and coordinate replenishment.
- Conduct regular inventory audits and stock counts.
- Minimize stock loss, shrinkage, and damages.
- Ensure accurate inventory records and reporting.

6. Financial Management
- Manage cash handling, banking, and daily reconciliation.
- Monitor store profitability and control costs.
- Prepare operational and sales reports for management.
- Ensure adherence to financial controls and audit requirements.

7. Health, Safety & Compliance
- Ensure compliance with health and safety regulations.
- Maintain security procedures to protect employees, customers, and assets.
- Ensure all legal and company compliance requirements are met.

Qualifications & Requirements
- Bachelor's degree in Business Administration, Retail Management, or related field (preferred

📌 Assistant Store Manager (Birsa Munda Airport, Ranchi)
🏢 Rare Planet Handicrafts
📍 Birsa Munda Airport, Ranchi