Role Overview

Manage complete end-to-end enrollment process

Handle journey from lead generation to final admission closure

Counsel students and parents with a career-focused approach

Ensure high conversion and smooth admission experience

Key Responsibilities Lead Generation & Cold Calling

Generate leads through cold calling, walk-ins, referrals, and digital sources

Maintain daily calling targets and follow-up plans

Build and manage a strong lead pipeline

Student & Parent Counselling

Conduct one-to-one counselling sessions

Understand student needs, interests, and career goals

Guide parents with clear career insights and trust-building communication

Course Presentation & Guidance

Present MAAC courses (Animation, VFX, Gaming, Design) effectively

Map student requirements to the right course offering

Provide career clarity and industry awareness (AVGC sector)

Objection Handling & Conversion

Handle objections related to fees, ROI, placements, and career scope

Ensure maximum conversion from enquiry to admission

Close admissions within defined timelines





Enrollment & Documentation

Explain fee structure, EMI options, and offers

Complete admission formalities and documentation accurately

Ensure error-free and timely enrollment process

CRM & Data Management

Update all leads and admissions in CRM/portal

Maintain accurate and real-time data records

Ensure no pending or missed entries

Team Collaboration

Support and guide junior counsellors

Share conversion strategies and best practices

Coordinate with marketing and academic teams

Key Skills

Robust communication and interpersonal skills

Excellent counselling and persuasion ability

Effective objection handling skills

Sales-driven mindset with customer focus

Basic CRM and computer knowledge

Understanding of AVGC industry

Experience & Qualification

Graduate in any stream (MBA preferred)

3-6 years experience in education sales/counselling

Experience in handling students and parents for high-va

📌 Senior Academic Counsellor (South Delhi)
🏢 MAAC – Maya Academy of Advanced Creativity
📍 South Delhi