Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, straightforward and complex.

Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries.

The position is responsible for performing the following activities:
Main responsibilities and tasks
- Build a 24*7 team and create appropriate processes for smooth business operations
- Manage end-to-end hotel accommodation requirements from planning to booking confirmation
- Lead, supervise, mentor, and allocate tasks to hotel booking team members
- Build and maintain strong relationships with hotels and accommodation providers globally
- Negotiate competitive hotel rates and identify cost-saving opportunities
- Monitor booking requests and provide support for urgent changes, disruptions, or emergency accommodation requirements
- Maintain accurate booking records and generate regular management reports




- Serve as the primary point of contact for all hotel accommodation-related queries
- Ensure compliance with company travel policies, budgets, and accommodation standards
- Identify and implement improvements in hotel booking processes and operational efficiency
- Monitor service quality and traveler satisfaction, resolving escalations as required
- Ability to handle high-volume bookings and urgent operational requests

Mandatory Requirement
- 5 years of experience in hotel reservations, accommodation management, corporate travel, or hospitality operations
- Proven experience managing a team or coordinating staff activities
- Strong knowledge of hotel booking systems, accommodation sourcing, and supplier management
- Excellent organizational, leadership, communication, negotiation, and customer service skills

Competency Requirement
- Customer Focus
- Problem Solving & Decision Making
- Team Commit

📌 Assistant Manager (Mumbai)
🏢 Wilhelmsen
📍 Mumbai