General Information:
Location
- Noida, Uttar Pradesh
- Working Schedule
- Full time
- Work Arrangement
- Hybrid
- Relocation Assistance Available
- No
- Posted Date
- 17-Jul-2026
- Job ID
- 18799
Description and Requirements:
1.Essential Functions:
- The key deliverables of the role will include but will not be restricted to the details below:
- Process billing and remittance related services for various MetLife products across Regional Business and National and Specialty Markets including below:
Ø Bill review and release
Ø Billing issue resolution
Ø D&U; and Suspense reconciliation
Ø Refund processing
- Ensure that the allocated inventory/task is completed within recommended timelines and accuracy thresholds
- Build excellent business relationship with customer groups, peers and seniors
- Able to work as a natural team-player in the business functions
- Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution
- Provide inputs on process and system to the team members
- Responds promptly and calmly to changing events and situations
- Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with
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- Knowledge, Skills and Abilities
-
- EducationCollege (Graduation in any stream)
Experience:
- Professional from the Operations with at least 0-4 years of working experience of which at least 1 year work experience in a BPO operations environment in the specific insurance sector
-
- Knowledge and skills(general and technical)Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies
- Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers
- Demonstrated ability to manage stress
- Ability to work various shifts within hours of operation. Flexibility is a must, as your
📌 Insurance Associate (Noida)
🏢 MetLife
📍 Noida