JOB DESCRIPTION -Sales & Marketing Executive | B2C Sales | Client Relationship | Rajkot

Company: Shades and Styles Design Studio
Location: Rajkot, Gujarat

Role Overview

This role combines inside sales, client relationship management, showroom handling, and B2C business development.

Key Responsibilities In-House Client Handling
- Welcome and assist walk-in customers visiting the gallery.
- Understand customer requirements, preferences, and budgets.
- Present suitable artwork, décor products, and customization options.
- Explain product features, materials, pricing, installation process, and delivery timelines.
- Ensure an exceptional customer experience from inquiry to order confirmation.
- Maintain the visual presentation and display of the gallery.

B2C Sales & Business Development
- Generate residential customer leads through online and offline marketing activities.
- Follow up on leads received through social media, WhatsApp, website, exhibitions, and referrals.
- Schedule and conduct client meetings at the gallery or customer locations when required.




- Coordinate with designers and production teams for customized client requirements.
- Prepare quotations and negotiate with customers.
- Convert inquiries into confirmed orders while achieving monthly sales targets.
- Build long-term relationships with customers for repeat business and referrals.

Customer Relationship Management
- Maintain accurate customer records and sales follow-ups.
- Resolve customer queries promptly and professionally.
- Ensure timely communication throughout the order lifecycle.
- Collect customer feedback after project completion.

Marketing Support
- Assist in executing B2C marketing campaigns and promotional activities.
- Participate in exhibitions, events, and product launches.
- Coordinate with the digital marketing team for lead generation activities.
- Monitor market trends, competitor offerings, and customer preferences.

Skills & Requirements
- Excellent communication and prese

📌 Sales and Marketing Executive (Rajkot)
🏢 shades and style design studio
📍 Rajkot