Are you someone who loves connecting with people and turning conversations into meaningful relationships?

We at Umay Benaras,a luxury ethnicwear brand, are looking for a Fashion Sales & Customer Experience Executive who can create warm, memorable, and satisfying experiences for our clients, both online and in-store.

This role is for someone who’s not just passionate about selling, but about understanding people, styling them beautifully, and carrying forward the essence of handcrafted Indian heritage with every interaction.

Your Core Responsibilities:
- _Assist customers_ across WhatsApp, Instagram & in-store with styling and product selection
- _Handle the complete sales process_ — from inquiry to purchase to post-sale follow-ups
- _Build genuine relationships_ with clients and offer a personalized buying experience
- _Nurture long-term client relationships_ through thoughtful follow-ups and meaningful communication, rather than transactional selling
- _Understand customer needs deeply_ and guide them towards the right saree or outfit
- Maintain customer databases, trackers,



and sales records systematically
- Collaborate with the team to meet monthly sales goals and enhance client satisfaction

You’re a Perfect Fit If You Have:
- 1-3 years of experience in fashion or ethnicwear sales / customer interaction roles:
- Excellent communication in English & Hindi:
- Strong styling sense — you know what looks good on whom and why
- Warmth, patience, and confidence while dealing with women clientele
- A customer-first approach and genuine passion for serving people

Bonus Points If You:
- Have experience handling premium, occasion-wear, or NRI clientele.
- Understand how women shop for occasions, weddings, and festive wear.
- Have worked in a boutique, designer studio, luxury fashion brand, or premium retail environment before.

Perks:
- Be part of a quick-growing, luxury ethnicwear brand
- Work directly with a passionate founding team
- Grow your styling, communication

📌 Luxury Fashion Consultant (Kolkata)
🏢 Umay Benaras
📍 Kolkata