The purpose of the role is to work with business stakeholders to support leveraging ERP technology to drive functional objectives and support initiatives to achieve these objectives.
Ensures ERP Systems activity aligns with business objectives and maximizes the effectiveness and competitiveness of Wood. Ensuring maximization of procedures and efficiency alongside the operational functional teams.
Collaborates and partners with key business stakeholders, internal IT Team to deliver optimized efficiency and performance through technology and drives business process continuous improvement.
Supports the ERP Systems Manager in the delivery of effective practice which complements the implementation delivery and blueprint. Support the ERP Systems Manager in leading function-driven projects and initiatives
Business & Functional Analysis
- Collaborate with stakeholders to gather, analyze, and document business requirements
- Translate business needs into functional and technical specifications
- Perform gap analysis and recommend process improvements
- Support business process mapping and optimization initiatives
Technical Solutioning
- Design and implement system configurations and enhancements
- Partner with development teams to build, test, and deploy solutions
- Provide technical expertise in system integrations, APIs, and data flows
- Troubleshoot system issues and implement timely resolutions
System Support & Maintenance
- Serve as a liaison between business users and IT teams
- Provide ongoing system support, troubleshooting, and enhancements
- Monitor system performance and recommend improvements
- Manage change requests, upgrades, and releases
- Stakeholder Management
- Communicate effectively with business users, developers, and IT leadership
- Provide training and documentation to end-users
- Facilitate workshops, demos, and user acceptance testing (UAT)
- Data & Reporting
- Analyze data to support business decision-making
- Ensure data integrity and consist
📌 Application Specialist (Gurugram)
🏢 Wood
📍 Gurugram