Role & responsibilities

1. Calls To attend Service follow up calls.

2. Complaint Record- To take print out of Complaint Records and hand over to Branch Service Head.

3. Work Order - To prepare Work Order, taking print outs and hand over to Branch Service Head.

4. Work Order Estimation - To inform customer on service estimation, delivery charges etc. and get approval from customer.

5. Work Order Collection- To collect the service charges & Spare charges from walk in customers (Work Order) and write in Work Order Cash Note Book and hand over the cash to Brach Commercial Dept.

6. Work Order Closing - Updation of Work Order after work completion.

7. Service Bill-cum-Delivery Challan - Sales Order Entry in SAP and follow up with Branch Commercial Dept for Service Bill-cum-Delivery Challan (service, spare parts sales and replacements).

8. Work Order Call updation- To update work done details for work order 100%.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
- Cell phone reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Assistant (Chennai)
🏢 Venus Home Appliances
📍 Chennai