As digital identity and commerce become increasingly vital in our customers' daily lives, we are seeking an experienced analytics leader to join a team that is central to delivering secure, seamless, and engaging digital experiences.

The Identity & Commerce Analytics Manager will lead a team that supports customer authentication and online payment experiences that influence millions of customer interactions annually and are critical drivers of digital engagement, security, and commerce growth.

This leader will partner with Product, Technology, and Data teams to deliver data-driven strategies that improve authentication experiences, increase digital engagement, and accelerate online payment product adoption globally.

Required Qualifications
- 5+ years of analytics experience
- Advanced SQL or Python skills
- Experience working with large-scale datasets
- Experimentation and statistical analysis experience
- Strong communication and stakeholder management skills

Preferred Qualifications
- Experience supporting digital products, authentication, or customer journeys




- Knowledge of online payments, commerce, or financial services
- Understanding of Point-of-Sale transaction processes, including authentication, authorization, submission, clearing, and settlement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a solid risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the futur

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