Key Responsibilities:
- Hardware Repair & Maintenance: Diagnose and perform physical repairs on desktop and laptop computers (e.g., RAM/SSD upgrades, thermal management, motherboard diagnostics, and screen replacements).
- Performance Optimization: Troubleshoot and permanently resolve laptop lag issues and system bottlenecks to ensure workstations perform at peak efficiency.
- Multi-OS Troubleshooting: Provide expert-level software support for both Windows and macOS environments. Handle configuration and troubleshooting for specialized Apple hardware setups, including MacBook and Mac Mini M4 architectures.
- CCTV Administration: Install, configure, and maintain IP and analog CCTV surveillance systems, including DVR/NVR setups, cabling, and remote viewing access.
- Network Infrastructure: Manage routers, switches, and firewalls. Ensure stable local networks, resolve Wi-Fi connectivity dropouts, and manage secure access.
- IT Setup & Onboarding: Prepare and provision hardware and software for new team members.



Maintain routine system backups and execute data recovery protocols when needed.

Required Skills & Qualifications:
- Proven experience working as a Hardware Engineer, Desktop Support Technician, or IT Systems Administrator.
- Strong hands-on mechanical experience in dismantling, diagnosing, and repairing laptops and desktops from major brands.
- In-depth software troubleshooting skills for Windows 10/11 and macOS environments.
- Practical experience with installing and troubleshooting CCTV camera systems.
- Solid understanding of local area networking (LAN/WAN), TCP/IP protocols, and basic network diagnostic tools.
- Excellent problem-solving skills with the ability to quickly isolate hardware versus software faults.
- Strong communication skills and a proactive approach to preventing IT downtime.

Work Environment

At The Ocean Marketing, we value technical excellence and provide a rapid-paced, collaborative environment. You will have the opportunity to manage

📌 Hardware & Network Engineer (Virar)
🏢 The Ocean Marketing Soliutions
📍 Virar