Job Vacancy: Voice Support

Shift Timing:06:00 PM to 03:00 AM

Immediate Joiners Preferred

Work Environment: Office-based only

About AaNine Healthcare:
As a leading healthcare business process service provider, AaNine Healthcare is dedicated to delivering high-quality, cost-effective solutions to our clients. With over two decades of experience in the healthcare industry, we understand the challenges and complexities of managing healthcare processes. We provide customized solutions tailored to meet the unique needs of each client.

At AaNine Healthcare, we take pride in our team of highly skilled and knowledgeable professionals. Our team includes experienced healthcare experts, IT professionals, and certified medical coders and billers. This diverse expertise allows us to offer a comprehensive range of services, including medical and HCC coding, revenue cycle management, referral management, medical record retrieval, provider data management, MRA chart review, and healthcare data analytics.





We prioritize compliance and adhere to strict security and privacy protocols to ensure the confidentiality and security of our clients' data. AaNine Healthcare is HIPAA compliant and undergoes regular third-party audits to maintain the highest industry standards.

We believe in continuous improvement and invest in the latest technologies and tools to enhance the efficiency and accuracy of our processes. Our continuous learning and development programs ensure that our team stays at the forefront of industry trends.

Responsibilities:
- Answer inbound calls and respond to inquiries from patients, providers, and other healthcare stakeholders in a timely and skilled manner.
- Make outbound calls to follow up on unresolved issues, appointment reminders, and feedback collection.
- Resolve customer complaints and issues efficiently, escalating to the appropriate department when necessary.
- Provide accurate information regarding healthcare plans, benefits, eligibility, claims st

📌 Voice Process (Chennai)
🏢 AaNine Healthcare Solutions
📍 Chennai