Job Summary:
Key Responsibilities

Order Processing & Administration
- Verify order details, pricing, product configurations, and delivery requirements before processing.
- Ensure all orders are accurately entered into the system and processed within established timelines.
- Maintain and update order records, customer information, and transaction details.

Customer Service & Communication
- Serve as the primary point of contact for clients regarding order-related inquiries.
- Provide regular updates on order status, delivery schedules, and shipment tracking information.
- Address customer concerns, resolve issues promptly, and ensure a positive customer experience.
- Build and maintain strong relationships with customers through qualified communication and support.

Vendor & Logistics Coordination
- Liaise with vendors and suppliers to confirm order requirements and product availability.
- Coordinate order pickups, deliveries, and transportation logistics.
- Track shipments and proactively resolve any delivery delays or discrepancies.




- Ensure orders are delivered on time and in accordance with customer expectations.

Inventory & Supply Coordination
- Monitor inventory levels and stock availability.
- Coordinate with warehouse personnel to ensure sufficient stock is available to meet customer demand.
- Support inventory planning activities by identifying potential stock shortages or replenishment needs.
- Assist in maintaining accurate inventory records and reporting.

Quality Control & Compliance
- Conduct quality checks on incoming and outgoing orders to ensure compliance with customer specifications and company standards.
- Verify the accuracy of order documentation, invoices, delivery notes, and shipment records.
- Ensure adherence to company policies, procedures, and operational guidelines.

Financial & Documentation Support
- Prepare and review quotations, invoices, and related documentation.
- Support invoicing, payment follow-ups, and accounts receivable

📌 Order Management Executive (Noida)
🏢 Tech First Gulf
📍 Noida