Key Responsibilities
- Training Delivery & Facilitation:
- Conduct engaging training sessions across technical and behavioral domains.
- Design and deliver structured learning modules tailored to business needs.
- Ensure training effectiveness through interactive facilitation techniques.
- Curriculum Development:
- Collaborate with stakeholders to identify training requirements.
- Develop training content, manuals, and assessments aligned with organizational goals.
- Continuously update training materials to reflect industry best practices.
- Floor Transition & People Management:
- Manage smooth transitions of employees from training to live operations.
- Provide on-the-job coaching, mentoring, and performance support.
- Handle team queries, resolve challenges, and ensure workforce readiness.
- Monitoring & Evaluation:
- Track training effectiveness using feedback, assessments, and performance metrics.
- Recommend improvements to enhance learning outcomes.
- Prepare reports and dashboards for leadership review.
Skills & Competencies
- Strong facilitation and communication skills.
- Expertise in floor transition management and people management.
- Ability to engage diverse audiences and adapt training styles.
- Analytical mindset to measure training impact and drive improvements.