This role requires someone who can accurately handle export enquiries, quotations, customer communication, documentation, order execution, and coordination with production and logistics teams to ensure timely and error-free deliveries.

Location:
Roles and Responsibilities:
1. Study & Familiarisation (first six weeks)
- Understand our export markets, key clients, and the standards our clients refer to.
- Shadow the current export desk to learn the full order-to-dispatch workflow, internal templates and trackers.
- Draft clear, qualified replies in British English that answer the customer's actual question - no vague or partial responses.
- Escalate correctly: know what to answer directly and what to route to technical, sales or production.

3. Quotation & Order Processing
- Prepare accurate proforma invoices and commercial invoices on internal templates.
- Verify product codes, quantities, pricing, Incoterms and payment terms against the customer PO and previously agreed terms.
- Process orders end to end and coordinate with production and dispatch on lead times and readiness.





4. Factory Coordination & Indents
- Prepare indents on internal templates to pass PO details to the factory accurately and in full.
- Confirm the factory has received and understood order requirements, quantities and timelines.
- Track production progress against committed lead times and flag delays early.

5. Packing Lists & Logistics Coordination
- Prepare packing lists carefully - quantities, weights, dimensions, carton counts and markings must reconcile with the order and documents.
- Coordinate closely with logistics partners / freight forwarders / CHA on bookings, shipping and delivery.
- Confirm alignment between the packing list, invoice and shipment before dispatch.

6. Export Documentation
- Prepare and verify Certificate of Conformity (COC), Certificate of Origin (COO) and other market-specific documents.
- Prepare bank/negotiation documents in line with the agreed payment metho

📌 Export Executive (Delhi)
🏢 E-Square Alliance Private
📍 Delhi