Job Profile : Customer Support Executive

Job location: Gurugram, Haryana
Job Type: Work From Office

Key Responsibilities
- Connect with dieticians and healthcare professionals to introduce and explain the company's programs and services.
- Guide dieticians through the complete registration and onboarding process.
- Address queries and provide timely support to ensure a smooth onboarding experience.
- Build and maintain long-term relationships with dieticians to enhance engagement and retention.
- Conduct regular follow-ups to ensure active participation and satisfaction.
- Identify opportunities to promote relevant products or services and contribute to sales growth.
- Maintain accurate records of interactions, onboarding status,



and customer information in the CRM.
- Coordinate with internal teams to resolve customer concerns efficiently.
- Deliver a high standard of customer service.

Required Qualifications
- Bachelor's degree in any discipline (preferred).
- Prior experience in customer service, client relationship management,.
- Excellent verbal and written communication skills.
- Solid interpersonal and relationship-building abilities.
- Customer-centric approach with strong problem-solving skills.

Work Location: In person

📌 Customer Support Executive (Gurugram)
🏢 Midvision Private
📍 Gurugram