Technical Service Representative (Gurugram)

Technical Service Representative (Gurugram)

16 Aug
|
ACS India Private
|
Gurugram

16 Aug

ACS India Private

Gurugram

Objective

Establish new products in the market. Customer facing role by proper coordination of the activities with other functions (Technology, Marketing, Sales, Operations & Supply Chain) and other business units in support of program/product strategies.

Essential Functions
- Development of sustainable relationships at different levels of OEM customer (Bus, Tipper, Trucks, 2W/3W, Railways).:
- Providing technical service to the Key OEM accounts.:
- Implementation / Monitoring / Coordination of OEM related projects.:
- Conducting trials and establishing new products on customer line with the help of Technology team.:
- Adding New Product approvals at OEM:
- Monitoring and reporting the data for Sales, Paint consumption, & training internally and to OEM’s:
- Process implementation & standardization at customer’s line.
- Conducting / organizing various Trainings & audits at various OEM’s and vendors of OEM.
- Handling trouble shooting activities related to product & Colors.
- Developing Standard operating processes on customer line.

Qualifications




- Graduate degree in Chemical Engineering/ Paint Technology/PG in Chemistry.
- Adept at working in a multi-cultural environment.
- Experience working in a global environment a plus.
- Preferred.
- Must possess at least 3-6 years of experience in Industrial coating industry with proven track record to include a combination of technical, process and commercial roles.
- Experience working in an R&D; environment and bringing recent products to market is highly preferred.
- Ability to influence customers and establish strong customer relationships.
- Capable of managing multiple projects and tasks simultaneously and leading multi-functional teams without direct control.
- Proven problem-solving and analytical skills with data-based decision-making capability.
- Ability to understand customer needs and translate them into product offerings / solutions.
- Ability to collaborate and build teamwork is essential.
- Ability to travel ex

📌 Technical Service Representative (Gurugram)
🏢 ACS India Private
📍 Gurugram

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