Job Title: Customer Sales Associates - For Exclusive Brand Outlets
Department: Retail Operations

Job Type: Full time / Permanent

About Us:
Job Summary:
The Customer Sales Associates will be responsible for overseeing daily defined day to day tasks including managing sales transactions, maintaining product knowledge and maintaining high level of customer satisfaction, engaging with customers, understanding their needs and providing tailored solutions, and ensuring an outstanding customer experience. This individual will ensure individual & the store to meet or exceed sales goals, ensure store visual standards are maintained, and promote a positive store environment. The CSA will also be responsible for inventory management.

Key Responsibilities:
- Sales and Performance Management:
- The role requires collaboration with the sales team to meet sales target.
- Ability to work in a team.
- Customer Service Excellence:
- Ensure a high level of customer service and addressing customer complaints or concerns promptly.
- Foster a welcoming, positive, and professional store atmosphere.




- Inventory, Stock Management & Shrinkage control:
- Oversee inventory management, ensuring the store is well-stocked and products are displayed according to company standards.
- Manage replenishment, and stocktake procedures.
- Ensure that replenished items are displayed in line with the visual merchandising guidelines.
- Conduct Global Counts at category level to identify discrepancies.
- Visual Merchandising:
- Ensure store displays are visually appealing, organized, and reflective of the brand’s image.
- Operational Efficiency:
- Ensure adherence to store policies and procedures, including safety, loss prevention.
- Performing store operational tasks as guided.

Qualifications & Requirements:
- Education: High School diploma or equivalent required; a degree in Business, Retail Management, or related field is a plus.
- Experience: Minimum 1-2 years of experience in retail sales field, pre

📌 Customer Sales Associate (Lucknow)
🏢 The Indian Garage
📍 Lucknow