About Company - Hopup Amritsar is the city’s largest indoor-outdoor adventure and entertainment arena, located on Grand Trunk Road near Haveli, Jandiala Guru. It features a massive trampoline park, go-karting track, VR gaming zone, bowling alley, and an on-site cafe. Hopup aims to create memorable moments for customers through excellent service, a vibrant atmosphere, and high standards of safety and cleanliness. With a focus on customer satisfaction and continuous innovation, Hopup Amritsar strives to be one of the leading entertainment destinations in the city.

Job Title:
- Floor Supervisor

Location:
- Amritsar

Experience - Freshers to Experienced

Roles and Responsibilities
- Supervise and manage daily floor operations to ensure smooth functioning of the gaming zone.
- Ensure excellent customer service and promptly address customer queries and concerns.
- Monitor gaming equipment and report any technical issues or maintenance requirements.
- Coordinate and guide floor staff to ensure efficient service and task completion.




- Ensure all safety procedures and company policies are followed by staff and customers.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Monitor crowd management and maintain a safe and enjoyable environment for guests.
- Prepare daily reports and assist management in achieving operational and customer satisfaction goals.

Skills
- Good communication and interpersonal skills.
- Solid leadership and team management abilities.
- Ability to handle customers professionally and resolve complaints effectively.
- Basic computer knowledge and familiarity with billing
- Good problem-solving and decision-making skills.
- Strong organizational and time management skills.
- Willingness to work adaptable shifts, weekends, and holidays.
- Prior experience in hospitality, retail, entertainment, or gaming operations will be an added advantage.

Qualification - Graduation

Salary Range - 20K - 28K

Job type - Full time

P

📌 Floor Supervisor (Amritsar)
🏢 Funland Entertainment
📍 Amritsar