10+ years of experience as a Scrum Master / Agile Delivery Lead, preferably with prior technical experience as a Developer, QA, or Business Analyst
Strong understanding of end-to-end application functionality, APIs, integrations, data flows, and technical dependencies
Experience facilitating Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives
Experience managing Agile delivery across multiple workstreams and distributed onshore/offshore teams
Strong experience with sprint and PI-level delivery tracking including capacity, velocity, burndown, risks, and dependencies
Ability to identify and drive resolution of cross-team dependencies, blockers, technical debt, and delivery risks
Strong customer and stakeholder management skills with experience communicating delivery status, risks, and technical trade-offs to senior leadership
Experience with resource and capacity planning across multi-vendor / contractor / FTE teams
Strong understanding of Scrum, Scrumban, SAFe, and hybrid Agile delivery models
Hands-on experience with Jira and Confluence; experience with delivery dashboards / AI-driven reporting tools preferred
CSM / PSM / Protected Scrum Master certification preferred
Experience in Banking, Payments, or Financial Services technology programs strongly preferred
📌 Scrum Master-Manager (Bengaluru)
🏢 PwC
📍 Bengaluru