We are seeking a Quality Analyst - SDET with approximately 3 years of QA experience, including at least 3 years of solid hands-on automation experience in Selenium and REST API automation. The ideal candidate will design and maintain scalable automation frameworks for both UI and API layers, integrate automation into CI/CD pipelines, and drive quality engineering best practices in Agile environments.

What You’ll Do

Test Strategy & Planning
- Define overall test strategy across functional, UI automation, API automation, regression, and integration testing.
- Develop release-level test plans and quality gates.
- Define entry/exit criteria and automation roadmap.
- Ensure alignment with Agile/Scrum methodology.

Automation Governance
- Oversee Selenium automation framework health.
- Improve automation coverage and reduce manual regression.
- Ensure REST API automation coverage.
- Integrate automation suites into CI/CD pipelines.
- Reduce flaky tests and improve test stability.

Functional & Domain Oversight
- Ensure complete test coverage for complex workflows and integration flows.




- Support SIT, UAT, and production validation.
- Maintain strong requirement-to-test traceability (RTM).

Defect & Risk Management
- Lead defect triage meetings.
- Analyze defect trends and identify systemic issues.
- Ensure minimal production defect leakage.
- Define risk mitigation strategies for high-impact releases.

Stakeholder Communication
- Act as primary QA point of contact for Product, BA, and Engineering teams.
- Provide quality metrics and dashboard reporting.
- Present automation progress and release readiness.
- Collaborate with DevOps for CI/CD optimization.

TMC / Travel Domain Advantage
- Experience in Travel Management Company (TMC) environments.
- Understanding of booking lifecycle platforms and mid-office/back-office systems.
- Knowledge of ticketing, exchanges, refunds workflows.
- Experience with reconciliation and financial validations.
- Familiarity with GDS integ

📌 Job Posting Title Quality Analyst – SDET (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru