Role & responsibilities
- Handle incoming customer enquiries and follow up with leads over phone and WhatsApp.
- Explain products, pricing, offers and basic product features to customers.
- Convert enquiries into orders and maintain regular follow-ups until closure.
- Coordinate with customers for payment, documentation and order confirmation.
- Plan and coordinate daily dispatches with production, transporters and customers.
- Prepare invoices, e-way bills, LR and other dispatch-related documents.
- Track shipments and ensure timely delivery to customers.
- Maintain dispatch, stock and pending-order records.
- Handle purchasing of raw materials, components, consumables and other production requirements.
- Get quotations from multiple vendors, negotiate rates and place purchase orders.
- Follow up with suppliers to ensure materials arrive on time and production is not affected.
- Maintain vendor records, purchase rates, outstanding orders and inventory requirements.
- Coordinate between sales, purchase, production, accounts and dispatch.




- Take ownership of day-to-day operations and report pending issues to management.
- For experienced candidates, supervise telesales/dispatch staff and ensure daily targets are achieved.

Preferred candidate profile
- Graduate/Diploma in any relevant field; technical background is an advantage.
- 2-5 years of experience in telesales, purchase, dispatch, stores or manufacturing operations preferred.
- Strong communication skills in Marathi and Hindi; basic English required.
- Valuable negotiation and vendor-management skills.
- Comfortable speaking with customers and handling sales follow-ups.
- Knowledge of invoices, e-way bills, transport documentation and dispatch process preferred.
- Good working knowledge of Excel, WhatsApp, email and basic computer applications.
- Experience in manufacturing, agricultural machinery, automobile or engineering industry is preferred.
- Should be proactive, responsible and capable of handling multiple

📌 Sales And Dispatch Officer (Baramati)
🏢 SPAARK Agro
📍 Baramati