16 Aug
|
Hotel Mariton
|
Jalandhar
16 Aug
Hotel Mariton
Jalandhar
Captain – F&B; Service
Position: Captain – Food & Beverage Service
Department: F&B; Service
Industry: Hotel / Restaurant / Resort
Salary: ₹15,500 – ₹16,500 per month
Experience: 2–4 years preferred
Qualification: Diploma/Degree in Hotel Management or relevant hospitality experience
Job Type: Full-time
Job Summary
We are looking for an experienced and responsible F&B; Service Captain to supervise restaurant/service operations, lead the service team, ensure guest satisfaction, and maintain high standards of food and beverage service. The candidate should have practical knowledge of IDS Software/POS billing and basic hotel operations.
Key Responsibilities
- Supervise daily restaurant, banquet, or room-service operations.
- Allocate duties to Stewards and monitor their performance.
- Welcome guests and provide skilled and friendly service.
- Take food and beverage orders accurately.
- Enter orders correctly into IDS/POS Software.
- Prepare and maintain KOT/BOT as per hotel procedure.
- Coordinate with the kitchen and bar for timely order preparation and service.
- Check table setup, mise-en-place, cutlery, crockery, glassware, and overall restaurant readiness.
- Ensure food and beverages are served according to hotel standards.
- Handle guest complaints and special requests professionally.
- Assist guests with menu selections and provide product knowledge.
- Promote upselling of food, beverages, and special menu items.
- Prepare, verify, and settle guest bills.
- Handle room-charge postings and coordinate with the Front Office when required.
- Check guest folios and ensure correct billing.
- Assist with shift opening and closing procedures.
- Maintain daily sales, settlement, and service reports.
- Monitor restaurant inventory and service equipment.
- Conduct staff briefings and ensure proper grooming and discipline.
- Coordinate with Kitchen, Front Office, Housekeeping, and Accounts departments.
- Follow hotel SOPs, hygiene, food-safety, and workplace-safety stan
📌 Captain – F&B Service (Jalandhar)
🏢 Hotel Mariton
📍 Jalandhar